Terms of Service / Terms & Conditions

 

Cybros Infotech Pvt. Ltd.

Last Updated: 05 Jan 2026


1. Introduction

These Terms of Service (“Terms”, “Agreement”) govern your access to and use of the website, software products, and services provided by Cybros Infotech Pvt. Ltd. (“Cybros”, “Company”, “we”, “our”, or “us”).

These Terms apply to:

  • Visitors of our website

  • Customers using Cybros services

  • Users of our SaaS platforms

  • Clients purchasing development, hosting, or consulting services

By accessing or using our website or services, you agree to be bound by these Terms.

If you do not agree with these Terms, you must not use our services.


2. Company Information

Cybros Infotech Pvt. Ltd. provides technology solutions including but not limited to:

  • Software development services

  • SaaS platforms and cloud applications

  • Web and mobile application development

  • Cloud hosting and infrastructure services

  • ERP, CRM, and enterprise software solutions

  • Cybersecurity and DevOps services

  • IT consulting and digital transformation solutions


3. Eligibility

By using our services, you confirm that:

  • You are at least 18 years of age.

  • You have the legal authority to enter into binding agreements.

  • You will comply with all applicable laws and regulations.

Businesses using our services must ensure their representatives are authorized to act on behalf of the organization.


4. User Responsibilities

Users agree to use Cybros services responsibly and lawfully.

You agree not to:

  • Use services for illegal activities

  • Attempt to hack, exploit, or disrupt systems

  • Upload malware, viruses, or harmful code

  • Violate intellectual property rights

  • Abuse network resources or services

  • Interfere with other users’ services

Users are responsible for:

  • maintaining account credentials securely

  • ensuring accuracy of information provided

  • complying with applicable laws

  • protecting their account access

Cybros reserves the right to suspend or terminate accounts that violate these terms.


5. Account Registration

Some services require account registration.

When creating an account, users must:

  • provide accurate and complete information

  • maintain the confidentiality of login credentials

  • notify Cybros immediately of unauthorized account access

Users are responsible for activities occurring under their account.


6. Service Availability

Cybros aims to provide reliable and continuous services but does not guarantee uninterrupted availability.

Services may occasionally be unavailable due to:

  • system maintenance

  • infrastructure upgrades

  • security incidents

  • third-party service disruptions

  • unforeseen technical issues

Where possible, scheduled maintenance will be communicated in advance.


7. Payment Terms

Certain services provided by Cybros require payment.

Billing

Users agree to pay all applicable fees associated with services purchased.

Payments may include:

  • subscription fees

  • service charges

  • development project fees

  • hosting or infrastructure fees

Payment Methods

Payments may be processed through third-party payment providers.

Cybros does not store full credit card details on its servers.

Late Payments

Failure to make payments may result in:

  • suspension of services

  • restricted account access

  • service termination

Outstanding payments must be cleared before services are restored.


8. Subscription Services

Some Cybros products operate on subscription models.

Subscription services may include:

  • monthly plans

  • annual billing

  • usage-based billing

Users are responsible for managing their subscription renewal or cancellation based on service agreements.


9. Refund and Cancellation

Refunds and cancellations are subject to the Cybros Refund Policy.

General guidelines:

  • refunds may not apply to digital services already delivered

  • development projects are generally non-refundable after work begins

  • subscription cancellations may take effect at the end of the billing cycle

Specific services may have additional terms.


10. Intellectual Property

All intellectual property associated with Cybros services remains the property of Cybros or its licensors.

This includes:

  • software code

  • platform architecture

  • proprietary tools

  • branding and trademarks

  • documentation and materials

Users are granted a limited, non-exclusive, non-transferable license to use services according to the terms of this Agreement.

Users may not:

  • copy or reproduce proprietary software

  • reverse engineer systems

  • redistribute services without authorization

  • use Cybros intellectual property without permission

For custom software development projects, intellectual property ownership may be defined separately in project agreements.


11. User Content

Users may upload or submit content through certain services.

Users retain ownership of their content but grant Cybros permission to process and store it solely for the purpose of delivering services.

Users are responsible for ensuring that their content:

  • does not violate laws

  • does not infringe intellectual property

  • does not contain malicious software

Cybros may remove content that violates these Terms.


12. Third-Party Services

Cybros services may integrate with third-party services such as:

  • payment gateways

  • cloud infrastructure providers

  • analytics platforms

  • marketing tools

Cybros is not responsible for the policies or actions of third-party providers.

Users should review the terms and privacy policies of such providers.


13. Limitation of Liability

To the maximum extent permitted by law, Cybros shall not be liable for:

  • indirect or consequential damages

  • loss of profits

  • business interruption

  • data loss

  • service downtime caused by external factors

Cybros’ total liability for any claim arising from the use of services shall not exceed the amount paid by the user for the relevant service during the previous 12 months.


14. Service Suspension or Termination

Cybros reserves the right to suspend or terminate services if:

  • users violate these Terms

  • payments are overdue

  • services are used for illegal activities

  • system security is threatened

Users may terminate services by providing written notice in accordance with applicable service agreements.


15. Security

Users are responsible for maintaining appropriate security practices including:

  • protecting account credentials

  • securing applications and integrations

  • safeguarding data stored in Cybros services

Cybros implements security measures but cannot guarantee absolute protection against cyber threats.


16. Indemnification

Users agree to indemnify and hold harmless Cybros, its directors, employees, and partners from any claims, damages, or legal expenses arising from:

  • violation of these Terms

  • misuse of services

  • infringement of third-party rights


17. Dispute Resolution

In the event of a dispute, both parties agree to attempt resolution through negotiation.

If disputes cannot be resolved amicably, they may be subject to legal proceedings in the jurisdiction where Cybros Infotech Pvt. Ltd. is registered.

Applicable governing law will be determined based on the company’s registered jurisdiction.


18. Changes to Terms

Cybros may update these Terms periodically.

Changes may occur due to:

  • new services

  • regulatory requirements

  • operational improvements

The updated version will be published on the website with a revised effective date.

Continued use of services constitutes acceptance of the updated Terms.


19. Contact Information

For questions regarding these Terms, please contact:

Cybros Infotech Pvt. Ltd.
Website: https://cybrosinfotech.com
Email: admin@cybrosinfotech.com


20. Acceptance of Terms

By accessing or using Cybros services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.


Cybros Infotech Pvt. Ltd.
Technology | Cloud | SaaS | Digital Transformation