Return and Refund Policy

Thank you for choosing  Cybros Infotech Pvt Ltd. If you are not entirely satisfied with your purchase, we’re here to help.

We offer a money-back guarantee for most of our services. This guarantee provides peace of mind that our services will meet the expectations outlined in our TOS. To the maximum extent permitted by national law and without affecting your consumer rights, the money-back guarantee is your sole and exclusive remedy if our services do not meet the expectations set out in the TOS.

7 or 30 Days Policy

Refunds will be issued if products are not as described.

  • If you cancel within 30 days, you will receive a full refund on your hosting service only. The money-back guarantee does not apply to most add-on products, such as domains, design, development, outsourcing, and staffing due to their unique costs.
  • If your plan includes a free domain, server, or add-ons and you cancel within 30 days, a non-refundable domain fee and one-time setup cost (incurred by our company) will be deducted from your refund. This ensures that you retain your domain name and additional facilities, and supports the smooth running of our operations.
  • Newly registered domains cannot be transferred to another registrar during the first 60 days of registration. You retain ownership of your domain until the end of its registration period unless renewed.
  • Cybros Infotech does not offer refunds for cancellations after 30 days.
  • There are no refunds on dedicated servers, and the thirty (30) day money-back guarantee does not apply to dedicated servers.
  • There are no refunds for design or development charges.
  • A 7-day refund policy applies to all software projects proposed for more than 45 days, and the refund request must be made within the first 7 days of starting the project.
  • After 7 days or the first milestone, the customer is not eligible for a refund.
  • Short-term projects, such as static web designing for 1-30 days, are not eligible for refunds as they start only after a demo and customer approval.
  • Refunds are not provided for incompatibility or missing features due to technology limitations.
  • Additional features or add-ons added in between are billed separately but considered part of a single project.
  • Outsourcing, Staffing, AMC, and Offshoring services have their terms and conditions.

Changes to This Privacy Policy

We may update our Return & Refund policy periodically. We advise you to review this page regularly for any changes. We will notify you of changes by posting the new policy on this page, and the changes will be effective immediately upon posting.

Contact Us

If you have any questions about the refund policy, contact us at:

  • Email:
  • Phone: +91 8089830706
  • Address: Cybros Infotech Pvt Ltd,154/20, 174- HSR Layout, 7th Sector,Bangalore, IN -560102

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