Privacy Policy

Cybros Infotech Pvt. Ltd.

Last Updated: 05 Jan 2026


1. Introduction

Cybros Infotech Pvt. Ltd. (“Cybros”, “we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information of our customers, website visitors, partners, and users of our products and services.

This Privacy Policy explains how we collect, use, process, store, and safeguard your personal data when you interact with our website, applications, cloud services, and software platforms.

This policy applies to:

  • Visitors of https://cybrosinfotech.com

  • Users of Cybros software products and SaaS platforms

  • Customers using Cybros hosting, cloud, and digital services

  • Business partners and affiliates interacting with Cybros services

By accessing or using our services, you agree to the practices described in this Privacy Policy.


2. Information We Collect

We collect several types of information to provide and improve our services.

2.1 Personal Information

Personal information may include:

  • Full name

  • Email address

  • Phone number

  • Company name

  • Billing address

  • Payment details (processed through payment providers)

  • Account login credentials

  • Support communication records

This information is typically collected when you:

  • Register for an account

  • Purchase services

  • Submit a contact form

  • Request support

  • Subscribe to newsletters

  • Participate in promotions or events


2.2 Technical & Usage Data

When you visit our website or use our applications, we automatically collect certain information such as:

  • IP address

  • Browser type

  • Operating system

  • Device information

  • Referring URLs

  • Pages visited

  • Session duration

  • Date and time of access

This data helps us monitor system performance, detect security incidents, and improve user experience.


2.3 Account & Service Data

For users of our software platforms and hosting services, we may process data related to:

  • user accounts

  • service configurations

  • server logs

  • application usage statistics

  • API requests

Cybros acts as either a data controller or data processor depending on the service provided.


3. Cookies and Tracking Technologies

Our website and applications use cookies and similar tracking technologies to enhance functionality and analyze website usage.

Cookies help us:

  • remember user preferences

  • improve website performance

  • analyze visitor behavior

  • provide personalized experiences

  • support advertising and marketing campaigns

Types of Cookies We Use

Essential Cookies

Required for the website to function properly.

Examples:

  • login authentication

  • security features

  • session management

Analytics Cookies

Used to understand website traffic and improve services.

Example:

  • Google Analytics

Marketing Cookies

Used to measure marketing campaign effectiveness and provide targeted advertising.

Example:

  • Google Ads tracking cookies

Users can manage cookie preferences through browser settings.


4. Third-Party Services and Integrations

Cybros may use third-party service providers to operate and improve our services.

Examples include:

  • Google Analytics – website traffic analysis

  • Google Ads – marketing and advertising analytics

  • Payment gateways – secure payment processing

  • Email delivery platforms – transactional emails

  • Cloud infrastructure providers – hosting services

  • Security monitoring services

These third parties may process data on our behalf under strict confidentiality agreements.

Cybros does not sell personal data to third parties.


5. How We Use Collected Data

We use collected information for the following purposes:

Service Delivery

To provide and maintain our services, including:

  • SaaS platforms

  • cloud hosting

  • software products

  • technical support

Account Management

  • create and manage user accounts

  • process payments and subscriptions

  • manage billing records

Communication

  • respond to inquiries

  • provide technical support

  • send service notifications

  • deliver product updates

Service Improvement

  • analyze usage patterns

  • improve performance and features

  • develop new products and services

Security & Fraud Prevention

  • monitor suspicious activity

  • prevent abuse and cyber threats

  • protect infrastructure and users

Legal Compliance

  • comply with applicable laws

  • enforce terms of service

  • respond to lawful requests from authorities


6. Data Storage and Security

Cybros implements appropriate technical and organizational security measures to protect personal information.

Security practices include:

  • encrypted data transmission (HTTPS / TLS)

  • server firewall protection

  • access control mechanisms

  • regular security monitoring

  • vulnerability management

  • secure cloud infrastructure

Data may be stored on servers located in various regions depending on service infrastructure.

While we take strong measures to protect data, no internet-based system can guarantee absolute security.


7. Data Retention

We retain personal data only for as long as necessary to:

  • provide services

  • maintain customer accounts

  • comply with legal obligations

  • resolve disputes

  • enforce agreements

When personal data is no longer required, it will be securely deleted or anonymized.


8. International Data Transfers

Cybros operates globally and may transfer data between different countries where our infrastructure or service providers operate.

Where required by law, we implement appropriate safeguards for international data transfers, including:

  • contractual data protection clauses

  • secure cloud infrastructure

  • compliance with relevant privacy regulations


9. Your Privacy Rights

Depending on your location and applicable laws (such as GDPR), you may have the following rights regarding your personal data:

  • Right to access your personal data

  • Right to correct inaccurate data

  • Right to request deletion of your data

  • Right to restrict processing

  • Right to object to data processing

  • Right to data portability

To exercise these rights, you may contact us using the contact details provided below.


10. GDPR Compliance (For EU Users)

For users located in the European Economic Area (EEA), Cybros processes personal data under the following legal bases:

  • performance of a contract

  • legitimate business interests

  • user consent

  • compliance with legal obligations

Users have the right to file a complaint with a relevant data protection authority.


11. Children’s Privacy

Our services are not intended for individuals under the age of 16.

We do not knowingly collect personal information from children. If we become aware that personal data from a minor has been collected, we will take steps to remove the information.


12. Changes to This Privacy Policy

Cybros may update this Privacy Policy periodically to reflect changes in:

  • legal requirements

  • technology practices

  • services offered

Updates will be published on this page with a revised “Last Updated” date.

Users are encouraged to review this policy regularly.


13. Contact Information

If you have any questions regarding this Privacy Policy or how your data is handled, please contact us:

Cybros Infotech Pvt. Ltd.
Website: https://cybrosinfotech.com
Email: admin@cybrosinfotech.com

You may also contact us regarding:

  • data access requests

  • data correction requests

  • privacy concerns

  • GDPR-related inquiries


14. Consent

By using our website, software platforms, and services, you consent to the collection and use of information in accordance with this Privacy Policy.


Cybros Infotech Pvt. Ltd.
Technology | Cloud | SaaS | Digital Transformation